Category: Guarding South Africa

The Need for Effective Leadership in the Security Industry

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The Need for Effective Leadership in the Security Industry

Written by Eyal Ben-Shir

Mantis Security

“Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” – Peter Drucker

As we enter 2022, it is vital to take stock of the innumerable lessons we have had to learn during the tumultuous year of 2021. There has been a fair number of challenges, obstacles, and difficulties we have had to experience. Effective leadership is critical in determining the trajectory of success in these uncertain times. This blog post aims to elucidate what effective leadership is and what security professionals need to focus on going forward. Crime is constantly changing and the leaders in the security industry need to lead with empathy, strategy, and tenacity to combat these new threats.

Leadership

“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” – Winston Churchill

Leadership means different things to different people. However, multiple definitions of leadership focus on the process of inspiring people to work together to accomplish shared goals and to convert vision into something practical. In the security industry, security teams need to work together as a collective cohesive unit. Possessing integrity, courage, adept people skills, dignity, and adaptability are the essential tools in the leader’s toolbox.

During the COVID-19 pandemic, the security industry has had to continually alter their strategies, budgets, and resources to deal with new threats. People have suffered increasing levels of stress due to new economic restrictions and hardships as a result. An effective leader needs to show concern and compassion for the wellbeing of their teams to mitigate this risk. Excessive levels of stress tend to impair performance and productivity. Research from an organizational psychological perspective has shown that stress-related illnesses is the leading cause for low productivity levels in the workplace (Dean, 2002). Immense pressure at work has led to stress, which made it the number one factor causing illness (Dean, 2002).

Moreover, effective leaders need to treat their teams with dignity and develop strategies to further reduce job stress during this precarious time we find ourselves in. Listening and observing well is paramount and great leaders can identify the important subtle verbal and non-verbal cues. There is a person behind each company number, and security leaders must inspire confidence in all their employees.

Transparency

 “Take the long way. Do the hard work, consistently and with generosity and transparency. And then you won’t waste time doing it over.” – Seth Godin

Transparency is the antidote to uncertainty and illuminates the way forward. Transparency in the security industry builds trust with clients and allows security leaders to participate in open communication with their staff. Without transparency and trust this can escalate into debilitating issues such as loss of reputation, crimes being committed and substandard work performance. Transparency allows for collaboration and simplifying complex issues into workable solutions. This will allow for an attitude of teamwork and aligning leadership with the staff on the ground. Without proper alignment, the staff cannot relate to leadership and vice versa.

Clearly defined goals, relevant metrics and the correct tools may allow for achievable and clarity regarding objectives overall. Recent research has indicated that performance appraisal when undertaken in the right manner can contribute significantly to employee motivation (Tuytens & Devos, 2012). Performance appraisals should be relevant to the specific job roles and need to analyse an employee’s performance from different angles. If there is more clarity, then the result will be a cheerful outlook and greater understanding. Research has indicated that positive attitudes may be a significant determinant of an employee’s level of motivation and work performance (Idowu, 2017).

Security Knowledge and Development

“Success is the natural consequence of consistently applying the basic fundamentals.” – Jim Rohn

The main goal in the security industry is to protect people, property, and client’s information. The successful security leaders do not forget the main mission and emphasize these fundamentals to their employees. Without a solid foundation then the security planning, strategy and execution cannot materialize. With crime changing so rapidly, it is vital for the security leader to be knowledgeable about these changing threats. Networking with fellow security professionals and being acutely aware of the industry trends is likely to give an added advantage.

Possessing attention to detail is a crucial ingredient to combating crime. Leaders in this industry need to be constantly educating themselves, attending security training and gain the relevant experience to gain a holistic understanding of the landscape of crime. By applying this in-depth knowledge rooted in the fundamentals, it will allow for the adaptation to these dynamic threats. Understanding emerging technologies and security improvements is a prerequisite to the health and growth of any security business.

Developing the current security team and investing in their ongoing training, development and evolution will allow for the promotion of key staff members to engage in higher levels of management and operations. This may improve work performance, trust, transparency, and other attributes mentioned earlier in this blog post. This will also pave the way for future security leaders in the up-and-coming generations to shine. It is up to the leaders today to teach, mentor and guide the next leaders to emerge.

To conclude, each attribute mentioned previously is vital to the sustainability of the security industry. All these points mentioned above are fundamental to making clients feel safe, secure, and heard. If you are interested in upgrading your security solutions or having one of our knowledgeable staff discuss a guarding solution with you, look no further than the leading contract guarding specialists in South Africa, Mantis Security. We can conduct a free risk assessment on your property, business, or establishment. Our related services also include employee vetting, background checks, domestic awareness training and state of the art screening.

Contact us on 0114871000, email info@mantissecurity.co.za or visit our newly updated webpage on www.mantissecurity.co.za. We are also on social media applications such as Facebook and Instagram.

Smarter Security and Safety Risk Solutions

The Qualities of a Great Security Officer

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The Qualities of a Great Security Officer

Written by Eyal Ben-Shir

Mantis Security

Two Guards Standing | Mantis Security

“Excellence is doing ordinary things extraordinarily well” – John W. Gardner

Service delivery and trust are cornerstones in the security industry. If you offer guarding or any security related offering, it is imperative to hire or cultivate great people in the process to achieve successful outcomes. This blog post will look at key qualities of great security officers and how it relates to quality service delivery. Without considering the role of great people, it may prove to be detrimental overall. We need to clarify what distinguishes the great security officers.

Humility and the Willingness to Learn

“Faster. Stronger. Smarter. More humble. Less ego” – Jocko Willink

Security officers are placed in different environments characterised by various threats and risky situations. It is important for a security officer to be receptive to innovative ideas, ways of operating and welcome constructive criticism from supervisors. This allows one to develop his/her skills and fosters an attitude of humility. Humility allows a security officer to accept their own strengths and limitations. Humility promotes the openness to different perspectives, and this is crucial when security personnel deal with clients and the public.

The willingness to learn ensures that anyone in the security industry can keep up with emerging trends, recent technology and changing processes. Each person learns in diverse ways, and it is vital to establish the learning styles of any security officer so that training is beneficial for all. Learning can take place anywhere and at any time if one has a humble and open attitude. In the security industry, we all need to constantly educate ourselves and seek to improve daily. Without the willingness to learn, complacency can creep in and erode into service delivery. The consequences of this include stagnation, breakdown of trust, incidents and not learning healthily from mistakes. Clients demand great service and trust however without the foundational qualities of humility and learning, we cannot expect to achieve these shared goals. Great security officers look to impart knowledge to others whilst retaining that student’s mindset of learning from everyone. They tend to have healthy self-awareness and can take any criticism as an opportunity to sharpen and hone their skillsets.

Integrity

“Power really is a test of character. In the hands of a person of integrity, it is of tremendous benefit; in the hands of a tyrant, it causes terrible destruction” – John Maxwell

Integrity is a constant pillar in the security industry. Clients pay hard earned money and expect their property, people, and information to be secured. Clients have expectations and the way to meet these important expectations is through a relationship of integrity. The core of integrity is about doing the correct thing even when it is unrecognised by others or convenient for you. Integrity has been suggested to be the antidote to self-interest and arrogance. A great security officer must have integrity entrenched in their values. This allows the client to have peace of mind and feel they can trust the officer at their home, business, or site. Without integrity, nefarious and tragic incidents could take place which may derail the relationship between the client and the security service provider.

Accurate information leads to better decision making but if a security officer forges or covers up any piece of information, this may result in a crime being committed. This can damage the security officer’s and the security provider’s reputation. Before employing any security officer, the necessary vetting and background checks should be conducted before hiring. Integrity is present in thoughts, actions and attitude and a great security officer embodies integrity in everything he/she does.

Observation Skills

“The price of peace is eternal vigilance” – George C. Marshall

Excellent observation skills allow security officers to notice threats, risks, and anomalies in the environment in which they work. Great security officers can detect, deter, and delay any irregularities and act accordingly. This also relates to quick reactions and a great security officer needs to gauge the situation as effectively as possible. He/she needs to pinpoint anything out of place and time. Being able to think on his/her feet and responding with composure are the hallmarks of a great security officer.

Being calm and situationally aware relates to superior observation skills. Certain situations may prove dangerous however situational awareness could mitigate further risks. Situational awareness is being aware of what is happening around you and identifying threats vigilantly. The ideal security officer can circumvent any obstacle and ensure he/she fulfils the greater mission of securing the client’s peace of mind and overall safety.

Communication

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others” – Tony Robbins

The above qualities are all crucial however adept communication skills allow a security officer to express and verbalize effectively with all people. All clients have different requests and perceptions that a security officer needs to work with. Great security officers listen attentively, acknowledge what is being said and produce creative solutions to solve all complicated problems and issues on site. This translates in dealing with the public properly and ensuring superior access control. Highly trained and great security officers can also read nonverbal cues and observe body language. This may be the difference to thwarting a potential threat proactively or letting a crime be committed before it is too late.

Comprehension and understanding falls under this attribute of communication as security protocols may change and a security officer needs to be informed of these changes. A great security officer can converse with various levels of management, colleagues and this tends to be extremely useful in emergency situations. Excellent communication leads to strong teamwork, and this can further enhance the trust and service level delivery between the client and security provider.

Drive

“The spirit, the will to win, and the will to excel are the things that endure. These qualities are so much more important than the events that occur” – Vince Lombardi

Drive is the mechanism which propels all the actions and decisions of the great security officer. Drive refers to the energy, passion, and enthusiasm of a person. The great security officer needs to possess genuine passion and drive to immerse him/herself in the security industry. A security officers needs to value human life and driven to help others. Without drive, the effectiveness of a security officer is diminished. This drive applies to anyone in the security industry as we will all face obstacles and problems which will need our intervention and ingenuity. The great security officer will prepare for the worst scenarios and are proficient at deescalating threatening situations.

To conclude, each attribute mentioned previously are like the tools needed for our handy toolboxes. Each tool is vital in delivering excellent service and making clients feel safe, secure, and heard. If you are interested in upgrading your security solutions or having one of our knowledgeable staff discuss a guarding solution with you, look no further than the leading contract guarding specialists in South Africa, Mantis Security. We can conduct a free risk assessment on your property, business, or establishment. Our related services also include employee vetting, background checks, domestic awareness training and state of the art screening.

Contact us on 0114871000, email info@mantissecurity.co.za or visit our newly updated webpage on www.mantissecurity.co.za. We are also on social media applications such as Facebook and Instagram.

Smarter Security and Safety Risk Solutions

Uniform | Mantis Security

The Future of Guarding and Security and How to Adapt with These Changes

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The Future of Guarding and Security and How to Adapt with These Changes

Written by Eyal Ben-Shir

“Change begins at the end of your comfort zone” – Roy T. Bennett

As we experience the difficulties and challenges sprung to us by the recent COVID-19 pandemic, it is important to look at guarding solutions and evaluate its overall place for the future. Security companies in South Africa are making the move towards using off-site monitoring, CCTV cameras and technology. Some schools of thought adhere to technology only or others adhere to manned/physical guarding. This blog post will argue in the benefits of using a blended approach of labour and technology to ensure safer communities, properties, and information. We will define various terms and we aim to clarify these important concepts in an educational manner for all our readers. This is an important topic as we need to be receptive to change and learn from all the seismic shifts in the security industry.

In simple terms, a security officer is a person employed to protect people and properties from crime, accidents, fire, and suspicious behaviour. A security officer needs to undergo specific industry related training and gain the relevant experience to perform his/her duties effectively. Extensive interventions, further training and proper supervision will allow each security officer to flourish further in their careers. Proper screening and vetting of potential security personnel for any prior criminal activity is mandatory. Scenario-based testing will unveil the security officer’s current knowledge regarding the security industry and the level at which he/she is currently at.

“An investment in knowledge pays the best interest” – Benjamin Franklin

Following from this, we are dealing with human beings who each come with their own narratives, histories, personalities, and backgrounds. To ensure the optimal working relationship between employer and employee, attention must be shown towards the development of each security officer. He/she might even become a supervisor, manager or become part of the upper tiers of operations and/or management. It is the duty of the training staff to make training sessions enjoyable, productive, and engaging for all. Each person needs a tailored and specific approach to learning. Adept trainers need to understand the different learning styles that suit each person best and adjust their training to ensure that the trainee receives the most benefit. Furthermore, reinforcement of training, recognition, mentorship, and proper succession planning will allow for more employees to flourish. Happy employees will be more productive and have increased work-life satisfaction. According to recent psychological research, job satisfaction and life satisfaction are strongly related to desirable outcomes in work and life such as: higher job performance, organizational citizenship behaviour, lower absenteeism, and organizational commitment (Diener and Tay, 2012).

Following from this, the right trainers and management staff will allow employees to develop more effectively and even if there are contentious issues, more empathetic and holistic approaches can combat this. This can include personalized one on one mentoring sessions, proper discipline, and regular performance appraisals. This involves time, money, and effort however if done correctly, it can lead to security officers better protecting clients’ assets, people, and information due to improved job and life satisfaction.

“It’s not about your resources, it’s about your resourcefulness” – Tony Robbins

It is vital to consider how resourceful your security provider is. Resourcefulness is the ability to overcome difficulties by using clever and efficient ways to solve these difficulties. In South Africa specifically, innumerable industries have been impacted negatively by the COVID-19 pandemic and as a result there have been disruptions in essential industries, business closures, trade disruption, reduction in productivity, decreased income and countless related consequences. This spills into the security industry as there is a clear link between crime and economic inequality. Security companies need to rely on dynamic, cost effective and technological products and services to aid in the fight against crime. All this links to the fact that resourcefulness is invaluable. Security professionals need to be inventive, enterprising, and tenacious going forward.

Moreover, we cannot just buy all the cameras, the latest security gadgets, and equipment without first analyzing each product carefully. Security companies must operate within restricted budgets due to the new economic landscape. The best use of technology needs to combine with making cost effective use of our budgets. High-definition cameras, off-site monitoring, guard management software and access control systems are part of the holistic package that an effective security provider can use. However, a key reminder is that solely relying on technology without adequate training, supervision and human intervention could be detrimental to the overall goal and purpose of security which is looking after and protecting people, clients’ assets, and information. Sufficient product knowledge on the part of security professionals and consumers can lead to better decisions made. Emphasis to the type of property and site is critical. Quality risk assessments will determine which technology is correct for that site. Being resourceful with technology and guarding is likely to achieve better outcomes in terms of security measures and protection.

“Synergy – The Bonus that is Achieved when Things Work Together Harmoniously” – Mark Twain

The final piece of the puzzle for effective security in this ever-growing industry is synergy between personnel, technology, client, and overall cost. Without all these crucial elements working together harmoniously then this will result in subpar service delivery or catastrophe. The security industry is based on trust, and it is the duty of security professionals to carefully listen to the client’s needs and see how they can input value into the safety and lives of their beloved clients. To conclude, we need to pay attention to the fluctuating economy due to COVID-19, superior guarding solutions, the proper training and improved work-life satisfaction of security officers, conducting quality risk assessments, applying resourcefulness, and achieving total synergy. To reach the overarching goal of safety and security, it all boils down to implementing a tailor made and specific solution to the needs of all clients.

If you are interested in upgrading your security solutions or having one of our knowledgeable staff discuss an integrated solution of guarding and technology for you, look no further than the leading contract guarding specialists in South Africa, Mantis Security. We can conduct a free risk assessment on your property, business, or establishment. Our related services also include employee vetting and screening.

Contact us on 0114871000, email info@mantissecurity.co.za or visit our newly updated webpage on www.mantissecurity.co.za. We are also on social media applications such as Facebook and Instagram.

Security Vehicle | Mantis Security The Future of Guarding and Security | Mantis Security

Smarter Security and Safety Risk Solutions

You will always need a security officer

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Many advocates want to do away with a physical guard. The supporters of these views state many compelling reasons and will try to convince you that cameras and analytics etc. are enough of a deterrent by themselves.

That will also say their control rooms are efficient, staffed with highly trained personnel and this, linked with armed response, is enough to ensure safety. This is a good selling point and can sound very convincing. However, to execute this effectively is extremely costly and the final solution is not always what should be in place to provide complete coverage, but what the company perceives you can afford.

The fact of the matter is that guarding relies on the ‘human factor’, which can be unpredictable and frustrating at times. We have the exact same number of problems with equipment-only systems, which can be affected by power failures, equipment failures or the ‘human factor’ on the other end of the equipment.

Taking into consideration that we live in South Africa and the big ‘Eskom problem’, our first problem to consider is electricity, to keep your system running and in good order. There will be an argument for inverters and generators, all of which comes with its own price tag and continued maintenance costs.

In a non-guarding system, where you only have cameras and analytics and electric fencing, beams Wi-Fi etc., if any of these technological systems incurs a problem (electricity, no data etc.) it affects your whole system and will render either one and in many times all your failsafes obsolete. This is because of one outstanding component, human participation and intervention at site level.

The best and most complete method of protection for your home, complex or business premises is to make use of an integrated security solution where all the above-mentioned electronic measures are actively involved in protecting your site, with the human presence as well.

 

Why is a well-trained security officer important?

1. First line of active monitoring (already on site, not 5-10 minutes away as per armed response time, if traffic is good).

2. Immediate client and control room contact and service.

3. A physical and visible human deterrent.

4. An additional point of contact to control room/armed response when other sources are not available.

5. Not stationed in one place but actively patrolling (depending on site), which gives the element of surprise and unpredictability.

6. You do not need to plug in, reboot or recharge the officer.

7. Is able to do those little jobs which go unnoticed until they are not available, such as receiving parcels/post, checking that the bins have been placed, etc.

8. Placing a guard completes your ‘total’ security complement and makes for an integrated security solution.

Mantis Security uses a smarter security vision where guarding, CCTV, videofied, analytics and electronics are integrated to bring you a total security solution. The company’s solution gives clients a ‘full circle’ option:

• CCTV cameras around your premises/home/facility. Your CCTV system (linked to the control room) can be linked to a data analytics device (Mantis e-guarding and off-site monitoring).

• Data analytics linked to your system provides accurate feedback on events and movement, which in turn gives you accurate data on trends in and around your facility. These analytics are shared with the client frequently.

• ATG (at the gate) scanner and verifications system at the entrance and exit (biometric systems optional depending on the risk profile assessment)

• Videofied alarm systems do not need electricity and provide an additional system/alarm, with immediate activation on intrusion via a 30-second video clip to the control room or your phone. These images can immediately be identified and cut out most false alarms, because the occurrence can be identified in real-time and be reacted on if required.

• The completion of this circle is your actual security officer on site and the 24/7 control room with highly trained personnel.

Click here to view published article on www.securitysa.com


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In-House vs Contract Security – Advantages Of Contract Guarding

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Many security managers or directors have concerns that switching to a contract security provider will mean they are of lesser value to their company and risk losing their position.

However, a transfer to contract security can have the opposite effect. Security managers who outsource their security program find they no longer have to spend long, arduous hours dealing with the day-to-day challenges of managing security officers. Instead they are able to offer their skills in the more noticeable areas of security consulting and analysis. This, in turn, increases their value to the company while decreasing their security strain as they can delegate security personnel functions to the contract security firm’s management staff.

Another main cause for uncertainty by some companies to switch to contract security is the perception of a lack of quality security companies. While finding a reputable firm amongst the many security companies within the industry may be a challenge, there are some companies which operate on an advanced level. These are companies which conduct thorough background investigations and have a scrupulous process for selection of personnel. Quality companies are capable of offering competitive benefits and wages, superior training and employee development opportunities. Read about how Mantis’ security officers are PSIRA registered – ensuring you even further peace of mind.

In most cases, the cost of an outsourced security program is comparable to a company’s in-house budget. However, the added protection provided along with the elimination of other costs actually acts to reduce a company’s long-term expense. Other costs associated with in-house security budgets may include overtime wages, recruiting, background check expenses, training, uniforms and personnel for payroll services.

Benefits of Contracted Security

  • Less time spent managing security issues internally
  • Provision of security equipment; initial cost, maintenance and replacement costs are not your responsibility
  • Outsourcing of background checks, training and hiring of guards means the integrity of your contracted security guard is ensured
  • Access to a broader range of licensed security staff; if you require a higher level of security guarding, you can upscale at any time
  • Experience in security-related legal issues – less stress for you, especially if this is not your field of expertise

The most obvious reason to contract a security provider is to minimise time spent dealing with the trivia of day-to-day security issues. Contract security will generally take care of background checks, training, and hiring of security staff, as well as sourcing equipment and uniforms, providing medical insurance benefits and more. This enables your management team to focus on your core business.

Additionally, in an ever-shrinking market of qualified and quality security staff, contract security offers diversity, flexibility and greater access to human resources, especially at peak trading times. The contractor should also deal with issues of employee relations and liability management.

As long as the due diligence is carried out in establishing the contractor’s expertise and experience as it relates to your industry, and their ability to integrate into your operations as a business partner, contract security can add tremendous value to your organisation.

 

For advice, assessments or quotations, click here to get in touch with us today!

 

Source credits: https://www.tacticalsecure.com/about-us/in-house-vs-contrsct-security/

 

Security Backup: When Do You Need Extra Security?

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There are many reasons why security guards are important. They help protect businesses, schools, banks, and other important places. Not only do they protect places, but (more importantly) they also protect people. Many famous people will hire security guards known as body guards or a security guard company to protect them. Read about Mantis’s Body-guarding services here.

When a bank is bringing in money to its building, security guards are the ones moving the money and taking it into the bank. If these people did not protect the money the entire way, then there would be more robberies; these guards act as a deterrent for robbers.

However, the guards will also protect against criminals that do try to steal from places. Their job is to protect anyone or anything until the police get there. Thus, they act as a first line of defence against criminals.  Big businesses often hire security guards to make sure no one gets access to secure areas.

The need for added security isn’t always obvious. Sometimes a business may think their current security is fine only to discover too late that they needed more. So when should you consider beefing up your security team?

When Do Companies Need Extra Security?

  • Increased Security During High Profile Events

Any high profile event opens you up to numerous security concerns. From something as simple as crowd control to something as serious as preventing a terrorist attack, the more people at an event, the higher risk for something to go wrong.  Including event security guards in addition to your event staff is a good way to keep the situation under control and ensure that everyone involved remains safe.

  • Increased Security At Large Parties And Events

You don’t have to be at an event of 50,000 to be unsafe.  Problems can arise at any party or private event.  Even a larger sized wedding can end in chaos if the right security measures are not followed.  Whenever you are planning a large party or event for either business or your family, considering hiring a trusted security team to keep guests under control so everyone can have fun without fear of an unexpected issue.

  • Increased Security When Trouble Is Expected

There are times when you only know that trouble is brewing.  Maybe you have a construction site, and you have heard about other locations nearby that have been vandalized.  You could be managing a commercial building that has noticed increased panhandling outside your building.  These are all good times to consider increasing security.  There are several things the can be done to protect a construction site.  Contracting with a security firm offering construction security guards is one of them.  In the case of a commercial building, contracting with a private security firm providing building security guards is the best option.

  • Increased Security During Unusual Security Circumstances

Unusual circumstances can mean a lot of things: maybe your business is expecting a costly delivery; your warehouse contains a special delivery of inventory that is more expensive than your typical stock; you expect an influx of customers during a big sale, etc.  Any circumstance that increases your risk of theft or attack should alert you to the need for added protection.  In cases involving valuable inventory you may want to consider armed security service.

  • Increased Security When Large Amounts Of Money Are Involved

It’s Black Friday, and you suddenly have an influx of cash in your sales drawers or the person in charge of taking deposits is leaving the premises; these are all reasons to hire an extra security guard to oversee the process.

 

For information, guidance or advice on any of our services, click here to get in touch with us today!

 

 

Source credit: https://protectedbytrust.com/2016/07/03/5-times-when-extra-security-is-needed/

 

Security Backup: When Do You Need Extra Security?

Posted on | by admin

There are many reasons why security guards are important. They help protect businesses, schools, banks, and other important places. Not only do they protect places, but (more importantly) they also protect people. Many famous people will hire security guards known as body guards or a security guard company to protect them. Read about Mantis’s Body-guarding services here.

When a bank is bringing in money to its building, security guards are the ones moving the money and taking it into the bank. If these people did not protect the money the entire way, then there would be more robberies; these guards act as a deterrent for robbers.

However, the guards will also protect against criminals that do try to steal from places. Their job is to protect anyone or anything until the police get there. Thus, they act as a first line of defence against criminals.  Big businesses often hire security guards to make sure no one gets access to secure areas.

The need for added security isn’t always obvious. Sometimes a business may think their current security is fine only to discover too late that they needed more. So when should you consider beefing up your security team?

When Do Companies Need Extra Security?

  • Increased Security During High Profile Events

Any high profile event opens you up to numerous security concerns. From something as simple as crowd control to something as serious as preventing a terrorist attack, the more people at an event, the higher risk for something to go wrong.  Including event security guards in addition to your event staff is a good way to keep the situation under control and ensure that everyone involved remains safe.

  • Increased Security At Large Parties And Events

You don’t have to be at an event of 50,000 to be unsafe.  Problems can arise at any party or private event.  Even a larger sized wedding can end in chaos if the right security measures are not followed.  Whenever you are planning a large party or event for either business or your family, considering hiring a trusted security team to keep guests under control so everyone can have fun without fear of an unexpected issue.

  • Increased Security When Trouble Is Expected

There are times when you only know that trouble is brewing.  Maybe you have a construction site, and you have heard about other locations nearby that have been vandalized.  You could be managing a commercial building that has noticed increased panhandling outside your building.  These are all good times to consider increasing security.  There are several things the can be done to protect a construction site.  Contracting with a security firm offering construction security guards is one of them.  In the case of a commercial building, contracting with a private security firm providing building security guards is the best option.

  • Increased Security During Unusual Security Circumstances

Unusual circumstances can mean a lot of things: maybe your business is expecting a costly delivery; your warehouse contains a special delivery of inventory that is more expensive than your typical stock; you expect an influx of customers during a big sale, etc.  Any circumstance that increases your risk of theft or attack should alert you to the need for added protection.  In cases involving valuable inventory you may want to consider armed security service.

  • Increased Security When Large Amounts Of Money Are Involved

It’s Black Friday, and you suddenly have an influx of cash in your sales drawers or the person in charge of taking deposits is leaving the premises; these are all reasons to hire an extra security guard to oversee the process.

 

For information, guidance or advice on any of our services, click here to get in touch with us today!

 

 

Source credit: https://protectedbytrust.com/2016/07/03/5-times-when-extra-security-is-needed/

 

Does Your Company Need a Security Guard? 5 Simple Questions to Determine Your Need for Increased Security

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Safe-guarding your place of business and making sure it is maintained as a safe and secure environment should never be taken lightly. On-site security professionals that have been trained to provide a uniformed presence can be a great asset when it comes to deterring criminal activity.

Having a security officer onsite can also help with any situations or circumstances that might give you cause for concern and will be noted and detailed in written reports, a valuable asset should there be further issues or problems. Working with an onsite security company will ensure you are provided with superior resources and can do much to improve your level of safety.

How to Determine If You Need a Security Guard at Your Company

  • Is Your Company Located in a High Crime Area?

High crime doesn’t necessarily mean a bad neighbourhood. It could also include a warehouse located in a sparsely-populated rural area, for instance. There is a potential for a higher number of break-ins in that case as well.

  • Are You Experiencing Retail Theft And Shrinkage?

Data revealed that retailers in the USA lost nearly $44 billion from theft in 2014 (that’s around R 580 907 800 000.00 – or five-hundred and eighty billion, nine-hundred million, eight-hundred-thousand – and a few rands) with 34 percent of that number coming from employees. As such, practically any retail setting would benefit from the presence of a security guard.

A well-trained, licensed guard will take steps to limit liability and reduce shrinkage, saving the business money. That’s a fact the small business owner shouldn’t miss when considering hiring a security company.

  • Do You Have Concern Over Safety Issues?

If you think you have one or two safety issues, in reality, you probably have dozens. Having someone dedicated to safety, who knows what to look for, who can pick apart what’s safe and unsafe and needs to be improved upon is very useful. A security guard would know what to look for.

  • Do You Serve Alcohol on the Premises?

Anywhere alcohol is served, especially in excess, is a good place to have a security guard present. A business’s liability can get expensive if a fight breaks out resulting in injury to persons or property. The guard’s presence acts as a deterrent. He can move quickly to prevent incidents before they escalate.

  • Do You Have Building Traffic Concerns?

Businesses that have a lot of people entering and exiting a building can utilize guards to monitor traffic, check people in and out and give out IDs or name tags.

The physical presence of a professional, courteous guard puts the public at ease and creates a safer environment that criminals will be less inclined to target. It also sends a signal that you care about public safety and are taking steps to protect your customers or visitors.

Why not consider contracting a security guard to your business? Click here for advice and quotations today!

 

Source credits: http://www.sterlingprotective.com/news/does-my-company-need-a-security-guard/

https://smallbiztrends.com/2016/12/why-hire-a-security-guard.html

Benefits of Having a Security Guard at Your Business Premises

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Whether you operate a large commercial building in a less-than-desirable area, or a tiny uptown boutique selling high-end merchandise, one of your primary goals as a business owner should be to ensure the safety of your employees and clients.  Similar to the feeling of seeing police cars late at night or having an alarm system for your home, having security guards protecting your business will put you and your clients at ease.

What are the biggest advantages of having a security guard at your business premises?

  • Hiring a Security Guard Provides a Sense of Security

The presence of a security guard at a business can provide peace of mind and a sense of security to the business owner, employees and customers. Employees that work in high-risk areas are more productive and easier to retain when they don’t have to worry about personal safety. It also lets customers know that you are concerned about their safety and willing to take steps to ensure it. This may be particularly important for businesses that deal in very high-end merchandise or are located in high-crime / high-risk areas.

  • Hiring a Security Guard Prevents and Deters Crime

Simply having a security guard present is a great deterrent to crime. Thieves will think twice about targeting a business that has uniformed protection. Professional guards are trained to look for suspicious activity on the spot. They can assess a situation and react to security breaches. A guard is a greater visual deterrent than just camera surveillance or a standard security system. It sends a message to potential criminals that you are serious about the security of your business.

  • Hiring a Security Guard Supports Customer Service

Security guards can also be customer service ambassadors. A guard may man a front desk or act as a sentry to control access to an area. This can mean that there is a substantial amount of interaction with customers and clients. Guards may be able to help direct people to find products and get to the right location in a business. Guard can also be available as escorts for customers and employees to get to their cars after dark. Hiring personable and capable guards lets you communicate that your business is secure and customer-oriented.

  • Hiring a Security Guard Helps in Handling and Curbing Crime

Security guards can receive varying levels of training when it comes to actively responding to a crime. Some may simply take down details and contact the police. Some may be able to detain suspects. It is up to the business to decide whether to have an armed or unarmed guard, and what procedures should be in place for handling a suspect should a crime occur. Hiring a trained and licensed guard from a reputable company can ensure that the guard behaves capably and sensibly when faced with criminal activity on business premises.

  • Hiring a Security Guard Assists with Monitoring

Not all security guards spend all their time on active patrol of a business property. A security professional may be employed to monitor video surveillance, check credentials, check for contraband or restrict access to an area. A security guard may have specific goals, such as watching for shoplifters, keeping an eye on the grounds after hours, and opening or closing a business for the day. These monitoring duties take a lot of security responsibility off the shoulders of the business owner and employees, and allows them to focus on their jobs.

 

For information, assessments or general advice, click here to get in touch with us today!

 

Source credits: https://smallbusiness.chron.com/benefits-having-security-guard-business-2386.html

https://smallbusiness.chron.com/benefits-having-security-guard-business-2386.html

Businesses That Need Security Guards – Which Industries Are At A Higher Security Risk In South Africa?

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Some business simply require a higher level of security than others; the sweet shop down the road is far less likely to experience an armed ambush when compared to a high-end jewellery store. Which businesses are more prone to theft and crime in South Arica (and globally?)

  • Businesses That Need Security Guards: Construction Sites

Within today’s society, a construction company cannot rely solely on police for security. If left unattended, a construction site could lay victim to vandalism, crime, and theft.

  • Businesses That Need Security Guards: Health Care Centres

Many unique security challenges impact health care facilities. With a constant flow of patients, employed staff and visitors, this fast-paced environment requires uncompromising attention to discretion and confidentiality.

  • Businesses That Need Security Guards: Retail (and Wholesale) Establishments

A security guard’s main job in a retail establishment is to keep a watchful eye on staff, stock and customers. Within the retail environment, it is the duty of the guard to protect both the safety and well-being of both customers as well as employees.

  • Businesses That Need Security Guards: Manufacturing and Industrial Companies

Manufacturing corporations are becoming prime targets of vandalism, theft, disputes, property damage and equipment theft and tampering. A security guard can log vehicle entry and exit of the building, verify drivers and clear visitors and direct contractors to their appropriate locations.

  • Businesses That Need Security Guards: Museums

Museum security guards have knowledge about the overall protection and conservation of important items. A museum security guard can keep valuable and some priceless art and exhibits safe from thievery, damage, and tampering.

  • Businesses That Need Security Guards: Financial Facilities

People, customers and the operational information of a financial institution all need to be protected. Security guards provide solutions like; access control, armed / unarmed guarding services, monitoring security electronics, patrol, parking security and workplace violence prevention.

  • Businesses That Need Security Guards: Hotels and Hospitality

Hotel guests bring valuables into their rooms and it is the job of the guard to ensure they are staying in a secured environment. Hotel security guards also patrol the hotel and respond to complaints and calls for help.

  • Businesses That Need Security Guards: Education Institutes and Public Schools

Considering that education institutions and public schools house very important people, children both young and old, it may be the place security is needed the most. Due to a rise of fatal shootings, drugs and safety issues, schools may need to provide security to patrol the institution and surrounding area.

  • Businesses That Need Security Guards: Residential and Retirement Communities

Feeling safe where you and your children live is one of the most important things that hiring security will provide for families. Security companies can provide custom solutions to ensure peace of mind to residents. Theft, vandalism, and trespassing are significantly reduced.

Overall, all businesses can benefit from security guard protection. Whether vehicle or foot patrol, guards are trained to keep a watchful eye and are versatile in various circumstances. Security guards are a resource that may ensure your business remains secure one.

To find out more about our security offerings., click here to get in touch with us today!

 

Source credit: https://rabidofficemonkey.com/10-businesses-can-benefit-security-guards/