Best Security Company in Gauteng South Africa

Best Security Company in Gauteng South Africa

Nothing is more important than having a reliable security system in place for safety and security. Whether you’re a business or a homeowner, it’s essential to have the best security company protecting your property. 

Several security companies in Gauteng, but not all, are created equal. So, how do you know which company is right for you? 

Here are a few factors to consider:

  1. Experience and track record

With security, experience is critical. Make sure the company you choose has a proven track record and a long history of providing quality services.

  1. Range of services

Different businesses and homeowners have different security needs. Ensure the security company you choose offers a wide range of services to meet your specific requirements.

  1. Cost

It’s essential to find a security company that offers good value for money. Several factors affect the cost of security services, such as.

  1. The size of your premises and its geographical location.
  2. Whether you need 24/7 alarm monitoring
  3. Whether your property requires armed guards or unarmed guards only, etc.
  4. Customer service 

It’s essential that you feel comfortable with the security company you choose. Make sure they offer excellent customer service, with a team of friendly and knowledgeable staff who are always available to answer your questions.

Best Security Companies in Gauteng South Africa

It is always best to seek professional help regarding safety and security. This is especially true in protecting your home or business. 

Thankfully, several security companies in Gauteng offer a range of security services.

It’s challenging to decide which company is the best for your needs.  One of the top security companies in Gauteng is Mantis Security.

Mantis Security :

Mantis Security was founded in 1987 and has since become one of the largest privately-owned security companies in the country. 

They pride themselves on their high standards for security services provided to their clients by trained experts, supported by state-of-the-art equipment to help protect both people and properties. 

No job is considered too big or too small for Mantis Security, and they offer a comprehensive range of services which include but are not limited to: 

  • Corporate crime intelligence
  • VIP Security
  • Security installations
  • Event security
  • Corporate and residential security.
  • Security audits and assessments

They pride themselves on the highly secure and well-managed security environment that they provide, which is specifically designed to meet the needs of each client.

If you’re looking for a company that can offer competitive prices but goes beyond your expectations with professional service, then Mantis Security may be the right choice for you

Mantis is PSIRA ACCREDITED Private Security Industry Regulation Authority

Understanding Compliance Security Regulations in South Africa

“The consequences of hiring a non-compliant security company can include:

Security officers on your site, who are underpaid, and vulnerable to the temptation of criminal collusion.

Security officers on your site, who are poorly trained and unable to perform their duties properly.

Heavy financial penalties or jail time, for consumers who continue to transgress the Private Security Industry Regulatory Authority (PSIRA) Act.”

 

In Summary:

It’s challenging to know which security company is right for you, but with so many great options in Gauteng, it’s easy to find one that meets your specific needs.

If you’re looking for a reliable and efficient security company, you can’t go wrong with Mantis Security

Put Security in Trusted Hands with Mantis Security, call us today, 

Johannesburg: 0861 101 000

Pretoria: 0861 101 000

For more information visit our website – https://mantissecurity.co.za/

Best Security Company in Johannesburg South Africa

Best Security Company in Johannesburg South Africa

Are you looking for the best security companies in Johannesburg? Well, you are in the right place! 

The safety of your property and family is always a top priority, and that’s why it’s essential to have the best security company for your needs. Johannesburg is home to many top-quality security companies, so finding the right one for your specific needs shouldn’t be too difficult. 

What to look for in a security company in South Africa:

When looking for a security company, it’s essential to consider what you want and need from them. Do you need armed or unarmed security? Do you need guards for your property 24/7 or just during certain hours? What type of security system do you want? 

Once you’ve determined what you need, it’s essential to ask questions and get in-depth answers to find the best security company in Johannesburg. 

Some companies may not provide what you need, so it’s essential to determine what they offer and if it will fit your needs.

Best Security Companies in Johannesburg

Mantis Security – 24/7 Security Guarding in Johannesburg South Africa

Mantis Security is one of the leading security companies in Johannesburg, providing top-of-the-line security solutions to both commercial and residential clients. Their services include armed response, event security, close protection, and home security. 

Mantis Security has a team of highly qualified professionals who are more than ready to give you the services to help secure your life, property, employees, and family members.

Security Johannesburg South Africa Events


How To Get A Security Guard Through Mantis Security

Mantis Security offers a full range of discreet and reliable security services. Whether you are looking for overt, uniformed officers or discreet, undercover officers to patrol looking for shoplifters, Mantis can assist.

 

You can contact Mantis Here
Johannesburg: 0861 101 000

Pretoria: 0861 101 000

PSIRA ACCREDITED Private Security Industry Regulation Authority

All team members are fully accredited, appropriately graded and are registered with the PSIRA – The Private Security Industry Regulation Authority 

What Are the Security Regulations in South Africa – Understanding Compliance

“The consequences of hiring non-compliant security companies include:

Security officers on your site, who are poorly trained and unable to perform their duties properly.

Security officers on your site, who are underpaid, and vulnerable to the temptation of criminal collusion.

Heavy financial penalties or jail time, for consumers who continue to transgress the Private Security Industry Regulatory Authority (PSIRA) Act.”

In Summary:

There are many good security companies in Johannesburg, so it is pretty tough to choose the right one for your home or office. When choosing a security company, one of the most important things is to ensure an excellent reputation. 

We hope you found this article helpful. Please share it with your friends and family! 🙂

Put Security in Trusted Hands with Mantis Security, call us today, 

Johannesburg: 0861 101 000

Pretoria: 0861 101 000

For more information visit our website – https://mantissecurity.co.za/

The Need for Effective Leadership in the Security Industry

The Need for Effective Leadership in the Security Industry

Written by Eyal Ben-Shir

Mantis Security

“Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” – Peter Drucker

As we enter 2022, it is vital to take stock of the innumerable lessons we have had to learn during the tumultuous year of 2021. There has been a fair number of challenges, obstacles, and difficulties we have had to experience. Effective leadership is critical in determining the trajectory of success in these uncertain times. This blog post aims to elucidate what effective leadership is and what security professionals need to focus on going forward. Crime is constantly changing and the leaders in the security industry need to lead with empathy, strategy, and tenacity to combat these new threats.

Leadership

“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” – Winston Churchill

Leadership means different things to different people. However, multiple definitions of leadership focus on the process of inspiring people to work together to accomplish shared goals and to convert vision into something practical. In the security industry, security teams need to work together as a collective cohesive unit. Possessing integrity, courage, adept people skills, dignity, and adaptability are the essential tools in the leader’s toolbox.

During the COVID-19 pandemic, the security industry has had to continually alter their strategies, budgets, and resources to deal with new threats. People have suffered increasing levels of stress due to new economic restrictions and hardships as a result. An effective leader needs to show concern and compassion for the wellbeing of their teams to mitigate this risk. Excessive levels of stress tend to impair performance and productivity. Research from an organizational psychological perspective has shown that stress-related illnesses is the leading cause for low productivity levels in the workplace (Dean, 2002). Immense pressure at work has led to stress, which made it the number one factor causing illness (Dean, 2002).

Moreover, effective leaders need to treat their teams with dignity and develop strategies to further reduce job stress during this precarious time we find ourselves in. Listening and observing well is paramount and great leaders can identify the important subtle verbal and non-verbal cues. There is a person behind each company number, and security leaders must inspire confidence in all their employees.

Transparency

 “Take the long way. Do the hard work, consistently and with generosity and transparency. And then you won’t waste time doing it over.” – Seth Godin

Transparency is the antidote to uncertainty and illuminates the way forward. Transparency in the security industry builds trust with clients and allows security leaders to participate in open communication with their staff. Without transparency and trust this can escalate into debilitating issues such as loss of reputation, crimes being committed and substandard work performance. Transparency allows for collaboration and simplifying complex issues into workable solutions. This will allow for an attitude of teamwork and aligning leadership with the staff on the ground. Without proper alignment, the staff cannot relate to leadership and vice versa.

Clearly defined goals, relevant metrics and the correct tools may allow for achievable and clarity regarding objectives overall. Recent research has indicated that performance appraisal when undertaken in the right manner can contribute significantly to employee motivation (Tuytens & Devos, 2012). Performance appraisals should be relevant to the specific job roles and need to analyse an employee’s performance from different angles. If there is more clarity, then the result will be a cheerful outlook and greater understanding. Research has indicated that positive attitudes may be a significant determinant of an employee’s level of motivation and work performance (Idowu, 2017).

Security Knowledge and Development

“Success is the natural consequence of consistently applying the basic fundamentals.” – Jim Rohn

The main goal in the security industry is to protect people, property, and client’s information. The successful security leaders do not forget the main mission and emphasize these fundamentals to their employees. Without a solid foundation then the security planning, strategy and execution cannot materialize. With crime changing so rapidly, it is vital for the security leader to be knowledgeable about these changing threats. Networking with fellow security professionals and being acutely aware of the industry trends is likely to give an added advantage.

Possessing attention to detail is a crucial ingredient to combating crime. Leaders in this industry need to be constantly educating themselves, attending security training and gain the relevant experience to gain a holistic understanding of the landscape of crime. By applying this in-depth knowledge rooted in the fundamentals, it will allow for the adaptation to these dynamic threats. Understanding emerging technologies and security improvements is a prerequisite to the health and growth of any security business.

Developing the current security team and investing in their ongoing training, development and evolution will allow for the promotion of key staff members to engage in higher levels of management and operations. This may improve work performance, trust, transparency, and other attributes mentioned earlier in this blog post. This will also pave the way for future security leaders in the up-and-coming generations to shine. It is up to the leaders today to teach, mentor and guide the next leaders to emerge.

To conclude, each attribute mentioned previously is vital to the sustainability of the security industry. All these points mentioned above are fundamental to making clients feel safe, secure, and heard. If you are interested in upgrading your security solutions or having one of our knowledgeable staff discuss a guarding solution with you, look no further than the leading contract guarding specialists in South Africa, Mantis Security. We can conduct a free risk assessment on your property, business, or establishment. Our related services also include employee vetting, background checks, domestic awareness training and state of the art screening.

Contact us on 0114871000, email info@mantissecurity.co.za or visit our newly updated webpage on www.mantissecurity.co.za. We are also on social media applications such as Facebook and Instagram.

Smarter Security and Safety Risk Solutions

Warehouse Security Johannesburg South Africa

Top Warehouse Security Procedures in South Africa

Top Warehouse Security Procedures in South Africa

Effective warehouse security measures are essential, especially in South Africa, where crime is a concern. This article will look at some of the best practices to ensure warehouse safety.

Protecting your inventory from theft or damage becomes essential when running any type pf warehouse facility – especially those located near major metropolitan areas such as Johannesburg, where crimes rates are higher.  Stolen goods, stock shrinkage, and damaged goods are leading causes of warehouse closures. Without proper security measures in place, these problems can deteriorate your bottom line at an alarming rate.

Importance of Warehouse Security Measures

Having a comprehensive, iron-clad warehouse security plan in place is crucial to protecting your business. Thieves will target warehouses as they are easy marks and hold high-value goods, such as foodstuffs and electronics.

Like any other facility security plan, warehouse security should be a multifaceted approach involving physical barriers and human interaction. Physical barriers can include fences, walls, and security cameras. Human interaction can consist of security guards and personnel who monitor the warehouse entrances and exits.

Types of Warehouse Security Measures in South Africa

Here are some of the top warehouse security procedures in South Africa to keep your business and employees safe:

  1. Install CCTV cameras and alarm systems

Warehouses that have implemented a good CCTV camera system to monitor all activity in and around the warehouse have seen a significant reduction in on site incidents.  The quality of the cameras matter just as much as the placement though.  You should place the cameras in high-traffic areas that capture clear images of people and vehicles. 

With advancements in technology today, it is even possible to have those cameras monitored by a professional security company.  This can turn your system from a reactive, post incident management tool, to a proactive, incident prevention tool – thereby bringing you a measurable return on investment.

Your alarm system should be linked to a central monitoring station to be activated when an incident occurs. In addition, the alarm can be set off manually when someone enters the warehouse without authorisation, improving your employees peace of mind.  Furthermore, your alarm signal can be linked to your proactive video monitoring service so remote security officers can dispatch appropriate response while continuing to monitor the situation.  It is a proven fact that emergency service and alarm response response is quicker when an alarm activation can be verified in advance.

The combination of these security measures have proven to be extremely successful in preventing and minimizing losses.  

  1. Restrict access to the warehouse

You should restrict access to the warehouse to authorized personnel only. You can do this by installing an effective access control system with card readers at the main entry points to the facility. Creating differing access levels also ensures accountability and ownership among employees as a properly implemented system can track who access what area, when and for how long.  

  1. Use security guards

Relying on electronic security measures exclusively in South Africa can be a challenge with issues such as load shedding.  Therefore, complimenting your electronic security measures with physical security guards is an effective way to deter crime. They provide a visible presence that will make employees feel safe.  Additionally, should the electronic security measures fail, they are already on the ground and familiar with your facility to identify threats and close any potential security gaps until the systems are restored.

A professional security company will ensure your security guards are properly trained to identify potential problems unique to your location and act accordingly. They also need to be well-equipped with radios, handcuffs, batons and sometimes even firearms or canines if needed.

Providing security services to a warehouse is very different to providing security to a hotel for example.  Therefore, always look for the best Warehouse Security Guard In Gauteng and Johannesburg, South Africa, that specializes in warehouse security.

Qualities of a good security guard include:

  • Trained and certified to provide security services
  • An active and valid PSIRA registration
  • Trustworthy, with a strong work ethic
  • Able to handle emergencies, such as violent confrontations.
  • Ability to identify potential threats and deal with them appropriately.
  • Prompt–Security guards should arrive at their shift on time and be ready to work.

Qualities of a good security company include:

  • Properly licensed and registered with PSIRA
  • Compliant with all current legislations
  • Properly insured
  • Provide all legislated benefits to the security guards such as medical and provident fund
  • The ability to provide a tailored and comprehensive risk assessment of your facility
  1. Manage stock carefully

It is essential to keep an accurate inventory of all stock in the warehouse. This measure will help you prevent stock shrinkage by quickly identifying any discrepancies and taking immediate action.

In addition, you should have a system in place to track stock movement. This step will increase employee accountability and help minimize the opportunity for goods to be stolen.

  1. Implement safety procedures

You should give employees’ safety training to know how to respond in an emergency. It would help if you also put procedures to handle hazardous materials and deal with fires.  

It is essential to have a written emergency plan that employees know and understand. A professional security company will be able to partner with you to draw up such a plan in a way that is easily understandable by all stakeholders.

  1. Lighting

Proper lighting makes it easier to identify suspicious activity. It should be adequate for nighttime operations, with no dark spots where criminals can hide.  It is important to do regular night inspections to ensure all the lights are working properly.  This can be a part of the security guards regular patrol duties.  Ensure that any broken lights are repaired as soon as possible.

Have a backup electricity supply or additional solar lighting in case of power outages can be indispensable.

How to improve warehouse security

The following measures will help improve warehouse security:

  1. Perform a Warehouse Security Risk Assessment

This step will help you identify the security risks in the area. It will also allow you to develop strategies to minimize risk and protect your goods.

A warehouse security risk assessment should include:

  • Reviewing the crime in the area
  • The layout of the warehouse and its surroundings
  • The type of goods stored in the warehouse
  • Identification of high-risk areas
  • Identification of personnel who have access to the warehouse
  • Identifying blind spots in cameras
  • Reviewing existing security measures
  • Reviewing evacuation plans
  • Reviewing and testing electronic security systems such as alarm codes and access control cards
  • Reviewing the effectiveness of the lighting at night
  1. Implement a Security Awareness Program

Security awareness is an ongoing process.  Implement a security awareness training program to ensure that employees know the security risks and responsibilities. You should train employees to identify suspicious behavior and what to do if they encounter a security threat.

Hire a professional security company who is experienced in warehouse security to conduct the security awareness program. 

  1. Carry background checks on all staffs

Carry out background checks on all employees. This step will help ensure that they are suitable for the job and have a clean criminal history.

Make sure that you have a policy in place that outlines the type of checks you will conduct. This will help ensure that all employees are aware of the checks and treated equally.

In Summary

  • The warehouse security procedures in South Africa are essential to keep the stock and goods safe.
  • A warehouse security risk assessment is crucial to identify and proactively manage all the risks. 
  • You should also have a security awareness program to ensure that all employees know the risks.
  • Employing a properly compliant security company ensures they are just as committed to your security as you are.

By following these steps, you can improve the security of your warehouse, protect your assets and help your employees feel safe too.

 

Put Security in Trusted Hands with Mantis Security, call us today, 

Johannesburg: 0861 101 000

Pretoria: 0861 101 000

Security Guards Johannesburg South African Guateng

How to Hire a Security Guard in South Africa

How to Hire a Security Guard in South Africa

When it comes to security, many people ask themselves how much is adequate? Even though hiring security guards cannot guarantee an incident will not happen, hiring security personnel provides a sense of comfort and oversight that otherwise would not be present. This article discusses what you need to know about hiring a security guard in South Africa.

The role of the private security industry has grown around the world and South Africa is no exception.  This increase is due, in part, to the advances within the industry as well as an increase in demand for security services by both businesses and individuals.

Why Hire a Security Guard?

In South Africa, there are many reasons for hiring security guards. Some of the more common uses include risk mitigation, crime prevention and loss prevention.

The 3 D’s of any good security plan includes detection, deterrence and denial.  Hiring security guards can effectively contribute to all three of these elements. 

Deploying efficient security guards can help with the early detection of potential criminal activity.  The visible presence of security guards can deter opportunistic crimes.  A combination of technology and physical security can certainly deny access to your property.

Considering to Hire a Security Guard in South Africa

Here is what to consider when hiring a security guard in South Africa:

1. Assess your needs

Before looking for a security company, determine what type of service you will require to meet your needs. For example, do you need bodyguards or community sector guards? Are you looking for private security services, event security or even industrial security?

Once you’ve determined the exact type of security that will suit your needs, then move on.

2. Identify a security company

There are many security companies in South Africa, so it’s important to do your research before selecting one.

Make sure you choose a reputable company that has qualified and experienced staff.

I have listed several hiring companies in Gauteng and Johannesburg below for your reference.

3. Interview the security company

While interviewing various companies, make sure you ask them about their security service packages and prices. Depending on your requirements, find a suitable package that will provide exactly what you need in security services.

Give yourself enough time to choose your provider, as this process can be time-consuming.

4. Verify the security company’s license

Once you have chosen your security company, make sure you request copies of their licenses before signing any contracts or agreements.

Choosing a professional and quality service provider that will meet all of your needs without compromise is important. You can find more information on hiring security guards from the South African Police Service website.

5. Sign a contract

Once you have found a security company that meets your needs, it is important to sign a contract with them. This contract will protect both you and the security company in the event of any incidents, misunderstandings, or disagreements.

The contract should outline all the services they will provide and the terms and conditions of payment as well as liability cover.

What to look for in a Security Guard

Hiring a security guard in South Africa is an important decision, and you should do your research before hiring one.

Here are some key factors you should consider:

  1. Availability

Ensure the security company has enough available personnel to help provide the necessary service for your business or property. The hours of availability and terms and conditions should be outlined in the contract.

  1. Level of experience

The security company should have qualified and experienced personnel familiar with the type of security you need.

Ensure your security guard is properly trained and registered with PSIRA.

  1. Cost

Make sure you get a detailed breakdown of the costs involved in hiring a security guard. This breakdown should include the cost of uniforms, equipment, training, and other associated costs.

  1. Background checks

The security company should conduct background checks on all their employees to ensure they are qualified and trustworthy.

  1. References

Ask the security company for references from previous clients so you can get an idea of their service quality.

  1. Training

Besides regulated training, the security company should provide regular refresher training for their personnel to be up-to-date on the latest security threats and procedures.

These steps apply when hiring security companies in Gauteng, South Africa, and when hiring security companies in Johannesburg.

How to Hire a Security Guard for a Day

South Africans can hire security guards for short term assignments as little as a few ours or even a single day.

When hiring a security guard for a day, make sure the hourly or shift rate is agreed upon in advance.

Ensure that the number of hours they work matches your requirements to avoid misunderstandings.

How Much Does it Cost to Hire a Security Guard in South Africa?

The cost of hiring a security guard in South Africa depends on what you are looking for and the duties they will be performing.

The time of the year, whether you want permanent guards or casuals, the type of work required and any equipment also affects the cost.

Your location will also affect the cost as it varies from city to city.

Here is a general cost of a security guard in South Africa according to procompare.co.za

The monthly rate of a 24/7 security guard working seven days a week ranges from R10,000 to R30,000 per month.

This cost depends on the guards’ duties, including gatekeeping, patrolling, or standing guard.

Conclusion

When hiring a security guard in South Africa, consider the factors and requirements listed in this article.

Always choose a security company with a solid reputation and sufficient staff available at short notice to replace your regular security guard should they not be able to make it to work.

Make sure you don’t compromise on service by going with the cheapest security company.  The short term gains in the perceived immediate savings could cost you millions of rands in the long run if there is an incident. 

Put Security in Trusted Hands with Mantis Security, call us today, 

Johannesburg: 0861 101 000

Pretoria: 0861 101 000

For More information on Security Guarding visit our Website https://mantissecurity.co.za/

The Qualities of a Great Security Officer

The Qualities of a Great Security Officer

Written by Eyal Ben-Shir

Mantis Security

Two Guards Standing | Mantis Security

“Excellence is doing ordinary things extraordinarily well” – John W. Gardner

Service delivery and trust are cornerstones in the security industry. If you offer guarding or any security related offering, it is imperative to hire or cultivate great people in the process to achieve successful outcomes. This blog post will look at key qualities of great security officers and how it relates to quality service delivery. Without considering the role of great people, it may prove to be detrimental overall. We need to clarify what distinguishes the great security officers.

Humility and the Willingness to Learn

“Faster. Stronger. Smarter. More humble. Less ego” – Jocko Willink

Security officers are placed in different environments characterised by various threats and risky situations. It is important for a security officer to be receptive to innovative ideas, ways of operating and welcome constructive criticism from supervisors. This allows one to develop his/her skills and fosters an attitude of humility. Humility allows a security officer to accept their own strengths and limitations. Humility promotes the openness to different perspectives, and this is crucial when security personnel deal with clients and the public.

The willingness to learn ensures that anyone in the security industry can keep up with emerging trends, recent technology and changing processes. Each person learns in diverse ways, and it is vital to establish the learning styles of any security officer so that training is beneficial for all. Learning can take place anywhere and at any time if one has a humble and open attitude. In the security industry, we all need to constantly educate ourselves and seek to improve daily. Without the willingness to learn, complacency can creep in and erode into service delivery. The consequences of this include stagnation, breakdown of trust, incidents and not learning healthily from mistakes. Clients demand great service and trust however without the foundational qualities of humility and learning, we cannot expect to achieve these shared goals. Great security officers look to impart knowledge to others whilst retaining that student’s mindset of learning from everyone. They tend to have healthy self-awareness and can take any criticism as an opportunity to sharpen and hone their skillsets.

Integrity

“Power really is a test of character. In the hands of a person of integrity, it is of tremendous benefit; in the hands of a tyrant, it causes terrible destruction” – John Maxwell

Integrity is a constant pillar in the security industry. Clients pay hard earned money and expect their property, people, and information to be secured. Clients have expectations and the way to meet these important expectations is through a relationship of integrity. The core of integrity is about doing the correct thing even when it is unrecognised by others or convenient for you. Integrity has been suggested to be the antidote to self-interest and arrogance. A great security officer must have integrity entrenched in their values. This allows the client to have peace of mind and feel they can trust the officer at their home, business, or site. Without integrity, nefarious and tragic incidents could take place which may derail the relationship between the client and the security service provider.

Accurate information leads to better decision making but if a security officer forges or covers up any piece of information, this may result in a crime being committed. This can damage the security officer’s and the security provider’s reputation. Before employing any security officer, the necessary vetting and background checks should be conducted before hiring. Integrity is present in thoughts, actions and attitude and a great security officer embodies integrity in everything he/she does.

Observation Skills

“The price of peace is eternal vigilance” – George C. Marshall

Excellent observation skills allow security officers to notice threats, risks, and anomalies in the environment in which they work. Great security officers can detect, deter, and delay any irregularities and act accordingly. This also relates to quick reactions and a great security officer needs to gauge the situation as effectively as possible. He/she needs to pinpoint anything out of place and time. Being able to think on his/her feet and responding with composure are the hallmarks of a great security officer.

Being calm and situationally aware relates to superior observation skills. Certain situations may prove dangerous however situational awareness could mitigate further risks. Situational awareness is being aware of what is happening around you and identifying threats vigilantly. The ideal security officer can circumvent any obstacle and ensure he/she fulfils the greater mission of securing the client’s peace of mind and overall safety.

Communication

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others” – Tony Robbins

The above qualities are all crucial however adept communication skills allow a security officer to express and verbalize effectively with all people. All clients have different requests and perceptions that a security officer needs to work with. Great security officers listen attentively, acknowledge what is being said and produce creative solutions to solve all complicated problems and issues on site. This translates in dealing with the public properly and ensuring superior access control. Highly trained and great security officers can also read nonverbal cues and observe body language. This may be the difference to thwarting a potential threat proactively or letting a crime be committed before it is too late.

Comprehension and understanding falls under this attribute of communication as security protocols may change and a security officer needs to be informed of these changes. A great security officer can converse with various levels of management, colleagues and this tends to be extremely useful in emergency situations. Excellent communication leads to strong teamwork, and this can further enhance the trust and service level delivery between the client and security provider.

Drive

“The spirit, the will to win, and the will to excel are the things that endure. These qualities are so much more important than the events that occur” – Vince Lombardi

Drive is the mechanism which propels all the actions and decisions of the great security officer. Drive refers to the energy, passion, and enthusiasm of a person. The great security officer needs to possess genuine passion and drive to immerse him/herself in the security industry. A security officers needs to value human life and driven to help others. Without drive, the effectiveness of a security officer is diminished. This drive applies to anyone in the security industry as we will all face obstacles and problems which will need our intervention and ingenuity. The great security officer will prepare for the worst scenarios and are proficient at deescalating threatening situations.

To conclude, each attribute mentioned previously are like the tools needed for our handy toolboxes. Each tool is vital in delivering excellent service and making clients feel safe, secure, and heard. If you are interested in upgrading your security solutions or having one of our knowledgeable staff discuss a guarding solution with you, look no further than the leading contract guarding specialists in South Africa, Mantis Security. We can conduct a free risk assessment on your property, business, or establishment. Our related services also include employee vetting, background checks, domestic awareness training and state of the art screening.

Contact us on 0114871000, email info@mantissecurity.co.za or visit our newly updated webpage on www.mantissecurity.co.za. We are also on social media applications such as Facebook and Instagram.

Smarter Security and Safety Risk Solutions

Uniform | Mantis Security

The Future of Guarding and Security and How to Adapt with These Changes

The Future of Guarding and Security and How to Adapt with These Changes

Written by Eyal Ben-Shir

“Change begins at the end of your comfort zone” – Roy T. Bennett

As we experience the difficulties and challenges sprung to us by the recent COVID-19 pandemic, it is important to look at guarding solutions and evaluate its overall place for the future. Security companies in South Africa are making the move towards using off-site monitoring, CCTV cameras and technology. Some schools of thought adhere to technology only or others adhere to manned/physical guarding. This blog post will argue in the benefits of using a blended approach of labour and technology to ensure safer communities, properties, and information. We will define various terms and we aim to clarify these important concepts in an educational manner for all our readers. This is an important topic as we need to be receptive to change and learn from all the seismic shifts in the security industry.

In simple terms, a security officer is a person employed to protect people and properties from crime, accidents, fire, and suspicious behaviour. A security officer needs to undergo specific industry related training and gain the relevant experience to perform his/her duties effectively. Extensive interventions, further training and proper supervision will allow each security officer to flourish further in their careers. Proper screening and vetting of potential security personnel for any prior criminal activity is mandatory. Scenario-based testing will unveil the security officer’s current knowledge regarding the security industry and the level at which he/she is currently at.

“An investment in knowledge pays the best interest” – Benjamin Franklin

Following from this, we are dealing with human beings who each come with their own narratives, histories, personalities, and backgrounds. To ensure the optimal working relationship between employer and employee, attention must be shown towards the development of each security officer. He/she might even become a supervisor, manager or become part of the upper tiers of operations and/or management. It is the duty of the training staff to make training sessions enjoyable, productive, and engaging for all. Each person needs a tailored and specific approach to learning. Adept trainers need to understand the different learning styles that suit each person best and adjust their training to ensure that the trainee receives the most benefit. Furthermore, reinforcement of training, recognition, mentorship, and proper succession planning will allow for more employees to flourish. Happy employees will be more productive and have increased work-life satisfaction. According to recent psychological research, job satisfaction and life satisfaction are strongly related to desirable outcomes in work and life such as: higher job performance, organizational citizenship behaviour, lower absenteeism, and organizational commitment (Diener and Tay, 2012).

Following from this, the right trainers and management staff will allow employees to develop more effectively and even if there are contentious issues, more empathetic and holistic approaches can combat this. This can include personalized one on one mentoring sessions, proper discipline, and regular performance appraisals. This involves time, money, and effort however if done correctly, it can lead to security officers better protecting clients’ assets, people, and information due to improved job and life satisfaction.

“It’s not about your resources, it’s about your resourcefulness” – Tony Robbins

It is vital to consider how resourceful your security provider is. Resourcefulness is the ability to overcome difficulties by using clever and efficient ways to solve these difficulties. In South Africa specifically, innumerable industries have been impacted negatively by the COVID-19 pandemic and as a result there have been disruptions in essential industries, business closures, trade disruption, reduction in productivity, decreased income and countless related consequences. This spills into the security industry as there is a clear link between crime and economic inequality. Security companies need to rely on dynamic, cost effective and technological products and services to aid in the fight against crime. All this links to the fact that resourcefulness is invaluable. Security professionals need to be inventive, enterprising, and tenacious going forward.

Moreover, we cannot just buy all the cameras, the latest security gadgets, and equipment without first analyzing each product carefully. Security companies must operate within restricted budgets due to the new economic landscape. The best use of technology needs to combine with making cost effective use of our budgets. High-definition cameras, off-site monitoring, guard management software and access control systems are part of the holistic package that an effective security provider can use. However, a key reminder is that solely relying on technology without adequate training, supervision and human intervention could be detrimental to the overall goal and purpose of security which is looking after and protecting people, clients’ assets, and information. Sufficient product knowledge on the part of security professionals and consumers can lead to better decisions made. Emphasis to the type of property and site is critical. Quality risk assessments will determine which technology is correct for that site. Being resourceful with technology and guarding is likely to achieve better outcomes in terms of security measures and protection.

“Synergy – The Bonus that is Achieved when Things Work Together Harmoniously” – Mark Twain

The final piece of the puzzle for effective security in this ever-growing industry is synergy between personnel, technology, client, and overall cost. Without all these crucial elements working together harmoniously then this will result in subpar service delivery or catastrophe. The security industry is based on trust, and it is the duty of security professionals to carefully listen to the client’s needs and see how they can input value into the safety and lives of their beloved clients. To conclude, we need to pay attention to the fluctuating economy due to COVID-19, superior guarding solutions, the proper training and improved work-life satisfaction of security officers, conducting quality risk assessments, applying resourcefulness, and achieving total synergy. To reach the overarching goal of safety and security, it all boils down to implementing a tailor made and specific solution to the needs of all clients.

If you are interested in upgrading your security solutions or having one of our knowledgeable staff discuss an integrated solution of guarding and technology for you, look no further than the leading contract guarding specialists in South Africa, Mantis Security. We can conduct a free risk assessment on your property, business, or establishment. Our related services also include employee vetting and screening.

Contact us on 0114871000, email info@mantissecurity.co.za or visit our newly updated webpage on www.mantissecurity.co.za. We are also on social media applications such as Facebook and Instagram.

Security Vehicle | Mantis Security The Future of Guarding and Security | Mantis Security

Smarter Security and Safety Risk Solutions

You will always need a security officer

Many advocates want to do away with a physical guard. The supporters of these views state many compelling reasons and will try to convince you that cameras and analytics etc. are enough of a deterrent by themselves.

That will also say their control rooms are efficient, staffed with highly trained personnel and this, linked with armed response, is enough to ensure safety. This is a good selling point and can sound very convincing. However, to execute this effectively is extremely costly and the final solution is not always what should be in place to provide complete coverage, but what the company perceives you can afford.

The fact of the matter is that guarding relies on the ‘human factor’, which can be unpredictable and frustrating at times. We have the exact same number of problems with equipment-only systems, which can be affected by power failures, equipment failures or the ‘human factor’ on the other end of the equipment.

Taking into consideration that we live in South Africa and the big ‘Eskom problem’, our first problem to consider is electricity, to keep your system running and in good order. There will be an argument for inverters and generators, all of which comes with its own price tag and continued maintenance costs.

In a non-guarding system, where you only have cameras and analytics and electric fencing, beams Wi-Fi etc., if any of these technological systems incurs a problem (electricity, no data etc.) it affects your whole system and will render either one and in many times all your failsafes obsolete. This is because of one outstanding component, human participation and intervention at site level.

The best and most complete method of protection for your home, complex or business premises is to make use of an integrated security solution where all the above-mentioned electronic measures are actively involved in protecting your site, with the human presence as well.

 

Why is a well-trained security officer important?

1. First line of active monitoring (already on site, not 5-10 minutes away as per armed response time, if traffic is good).

2. Immediate client and control room contact and service.

3. A physical and visible human deterrent.

4. An additional point of contact to control room/armed response when other sources are not available.

5. Not stationed in one place but actively patrolling (depending on site), which gives the element of surprise and unpredictability.

6. You do not need to plug in, reboot or recharge the officer.

7. Is able to do those little jobs which go unnoticed until they are not available, such as receiving parcels/post, checking that the bins have been placed, etc.

8. Placing a guard completes your ‘total’ security complement and makes for an integrated security solution.

Mantis Security uses a smarter security vision where guarding, CCTV, videofied, analytics and electronics are integrated to bring you a total security solution. The company’s solution gives clients a ‘full circle’ option:

• CCTV cameras around your premises/home/facility. Your CCTV system (linked to the control room) can be linked to a data analytics device (Mantis e-guarding and off-site monitoring).

• Data analytics linked to your system provides accurate feedback on events and movement, which in turn gives you accurate data on trends in and around your facility. These analytics are shared with the client frequently.

• ATG (at the gate) scanner and verifications system at the entrance and exit (biometric systems optional depending on the risk profile assessment)

• Videofied alarm systems do not need electricity and provide an additional system/alarm, with immediate activation on intrusion via a 30-second video clip to the control room or your phone. These images can immediately be identified and cut out most false alarms, because the occurrence can be identified in real-time and be reacted on if required.

• The completion of this circle is your actual security officer on site and the 24/7 control room with highly trained personnel.

Click here to view published article on www.securitysa.com


Credit(s)Yo

Warehousing & Stock Loss Control South Africa – Why Warehouse Security is a Need, not a Want

Stock loss control is something that should be front-of-mind for anyone in the wholesale distribution business. In the simplest of terms, stock loss control involves having greater oversight over one’s stock, designing the necessary systems to identify the causes of shrinkages and implementing an effective action plan to minimize the risks associated with any stock control losses. Some refer to it as “internal control” or even as an accounting system set up to safeguard assets. Let’s take a look at why stock loss control is so important as well as what’s involved in developing an effective system.

What is Stock Loss Control & Why Is It Important?

Understanding what you have, where it is in your warehouse, and when stock is going in and out can help lower costs, speed up fulfilment, and prevent fraud. Your company may also rely on inventory control systems to assess your current assets, balance your accounts, and provide financial reporting.

Stock loss control is also important to maintaining the right balance of stock in your warehouses. You don’t want to lose a sale because you didn’t have enough inventories to fill an order. Constant inventory issues (frequent backorders, etc.) can drive customers to other suppliers entirely. The bottom line? When you have control over your inventory, you’re able to provide better customer service. It will also help you get a better, more real-time understanding of what’s selling and what isn’t.

But what if you don’t have the capacity to carry out internal stock control systems and audits? Then it’s time to consider outsourcing this vital process to professionals.

The Benefits of Outsourcing Stock Loss Control

Benefits of Outsourcing Stock Loss Control  – Improve Overall Process Efficiency

Every manufacturer becomes more competitive when they can focus on their core business. Efficiencies gained from outsourcing inventory management allow a company to:

  • Maintain focus on core competencies
  • Avoid outlying, resource-intensive tasks
  • Reduce or eliminate the presence of theft and syndicates, either within the company or external threats.

Benefits of Outsourcing Stock Loss Control  – Free Up Resources

Every company has a limited pool of capital, both monetary and personnel. Tying up either of these reduces efficiency. Freeing up capital as management time and resources makes sense because this can:

  • Trim management administration costs
  • Reduce sourcing and shortage issues
  • Minimize management distractions
  • Reduce the chance of disciplinary hearings as a result of internal theft.

If you’re ready to outsource your warehouse & stock loss control, click here to get in touch with us today!

 

Source credit: https://www.industrialspec.com/about-us/blog/detail/inventory-management-support-systems-services-outsourcing-5-reasons

VIP Bodyguard Services – Benefits and Inclusions

Mantis Security offers a full range of discreet and reliable VIP security services. The Mantis Close Protection Unit is a team of highly skilled security specialists. All team members are fully accredited Close Protection Officers (CPO’s) and are registered with the Private Security Industry Regulation Authority and S.A.S.S.E.T.A

We can provide overt protection, with a uniformed VIP security services team, or discrete surveillance. Members of the Mantis Close Protection Unit have been deployed to protect government officials, athletes, celebrities, corporate executives and their families.  Our high profile clients can have absolute confidence in our commitment to discretion and client confidentiality.

What Are The Benefits of VIP Bodyguarding?

VIP security differs from regular crowd control or static security services. With this specialist kind of security, security guards or bodyguards are personally responsible for the protection of a celebrity or person of notoriety.

There can be many reasons why famous people and celebrities might be targeted and need protection:

  • Money
  • Fame
  • Stalking
  • Political aspirations

…to name just a few of the common ones.

VIP security services are there to both protect the VIP, while at the same time ensuring fans and other people keep their distance. This kind of security also helps to guarantee at least some semblance of privacy while the celebrity is at home or on location somewhere.

Even if there is no immediate danger, over-enthusiastic fans can also cause concerns when they get too close to a popular VIP, movie star or pop star.

The main advantage of hiring specialist VIP security services is the experience and expertise that comes with the territory.

Benefits of Bodyguards – For the VIP

Increase Your Productivity

If you spend less time worrying about your personal safety, you will be able to focus more on the important parts of your life such as your occupation, your family, and more. Whether you’re a politician or a CFO, having executive protection will give you peace of mind so you can focus on what matters.

Reduce Anxiety About Stalkers

Individuals in industries that are high-risk in terms of personal threats such as banking, pharmaceuticals, and politics need to be aware that their occupation may lead to unexpected hazards. The CEO of a bank may need executive protection to prevent someone from kidnapping him or her and demanding they have access to a vault with millions of rands. Some companies, and it doesn’t matter how big or small, advertise too much information about their employees, and someone with ill intentions and a habit of cyber-stalking may take their criminal activities to the streets. Under the careful watch of a professional security agent, your safety is being guarded from all possible angles. You can worry less about being a victim and continue with your daily life.

 

For information on our VIP Bodyguarding services, click here to get in touch with us today!

Source credits: https://regalsecuritytraining.com.au/blog-the-advantages-of-vip-security-protection/

http://fortisiep.com/the-benefits-of-executive-protection/